Returns & Exchanges

At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or our online portal with your order number and the list of items you wish to return to receive a Return Authorization Number.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging, ensuring that all safety seals are intact to qualify for a refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your returned items, we will process your refund back to your original payment method within 5-7 business days.